A subscription period runs for one year. During the subscription period, you can always upgrade to a higher subscription, but it is not possible to downgrade to a lower subscription model.
There is a very easy-to-use calculator on our Pricing page that recommends the best subscription for you.
If you need more emails or respondents during your subscription year, you can easily upgrade to a higher subscription or buy extra packs of respondents and emails at any time. Bear in mind that after an upgrade or purchase of extra packages, the end date of your subscription remains unchanged and that the remaining volumes are not transferred to a new subscription year.
Subscriptions are set by default to automatically renew. Thirty days before the end of your current subscription period, you will receive a notification via email, permitting you to switch to a different subscription formula for the next period if needed. Once your subscription is renewed, you will receive another email.
Switch to a different subscription plan at the end of your subscription period
- Sign in to CheckMarket.
- Click on Account at the top of the page.
- Click on Billing.
- Click on Subscription settings.
- Select the subscription you want in the Next subscription model dropdown.
- Click on Save.