- Respondent limit reached: any additional respondents will be charged according to our standard rates. These are the following:
|1 – 500
||$ 0,40 / respondent
|501 – 5.000
||$ 0,20 / respondent
|5.001 – 10.000
||$ 0,10 / respondent
|10.001 – 20.000
||$ 0,05 / respondent
|20.001 or more
||$ 0,02 / respondent
As soon as a new subscription period starts all respondents will again be deducted from the volumes included.
- Email limit reached: additional emails won’t be sent anymore. The surveys remain “live” so that respondents can still be registered. As soon as you buy extra packs the emails that are still in queue will immediately be sent.
Also when you have a subscription, you can buy additional packs of emails and/or respondents at any given time. As soon as you’ve done so, all emails and respondents will be deducted from the existing volumes again.
Another option is to upgrade your subscription. Keep in mind, that the end date of your subscription stays the same, and that any remaining volumes will not be transferred over to the new subscription period.