Supported file types
The following file types can be uploaded via the upload question:
- Images: jpg, jpeg, png, gif, svg
- Office files: xls, xlsx, doc, docx, ppt, pptx, pps
- Video: mp4, webm
- Audio: m4a, aac, mp3
- Other: csv, pdf, ics, ico
Max file size
There is a 100mb file limit per upload question type.
Deletion of uploaded files
Files uploaded by respondents are automatically and permanently deleted 6 months (183 days) after being uploaded. This is not based on the end date of the survey since many surveys remain live indefinitely. If a survey or respondent is deleted manually or by data retention rules, then the uploaded files are also permanently deleted after 7 days.